GDPR Statement

GDPR Statement (Your Data-Protection Rights)

Lumetrix BV is committed to the EU General Data Protection Regulation (GDPR). This statement summarises your rights and how to exercise them. For full detail see our Privacy Policy.

Controller

Lumetrix BV, Exelgaarden 20, 3550 Heusden-Zolder, Belgium, company/VAT number BE 1029.601.154. Privacy contact: privacy@zofa.tv.

Your Rights

• Access: obtain confirmation and a copy of your personal data.
• Rectification: correct inaccurate or incomplete data.
• Erasure (“right to be forgotten”): have your data deleted.
• Restriction: limit how we process your data.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests, and to direct marketing at any time.
• Withdraw consent: where processing is based on consent, at any time.
• Automated decisions: we do not carry out solely automated decision-making that produces legal or similarly significant effects.

How to Exercise Them

Use the tools in the app, the steps on the Account Deletion page, or e-mail privacy@zofa.tv. We respond within one month (extendable by two months for complex requests). We may verify your identity first. Exercising your rights is free unless requests are manifestly unfounded or excessive.

Legal Bases

We process data on the bases set out in our Privacy Policy: contract, legitimate interests, consent and legal obligation.

International Transfers

Where data leaves the EEA, we use appropriate safeguards (Standard Contractual Clauses or an adequacy decision).

Complaints

You may complain to the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit), Drukpersstraat 35, 1000 Brussels, contact@apd-gba.be, www.gegevensbeschermingsautoriteit.be, or to your local EU supervisory authority.

Language

This Statement is published in several languages for your convenience. Where a translation differs from the English version, the English version applies.